Needing Tech Support?
Create a Case Here.


The best way to get in touch with our technical support team is to fill out the form and they will get back to you as soon as they can.

Set Up an Appointment

Do you need to speak with us for tech support? Click the button below to schedule a time that works for you.

In Case of Emergency

We are here to take your call Monday thru Friday, from the hours of  8-5 pm, Central Standard Time.  

888.999.7442 Ext. 2 - We have help technicians ready to help Mon-Fri, 8-5 PM CT.

503.668.6090 - For any heater-related emergencies, call Jim at Rixen Heaters.

800.367.6372 - For any chassis-related emergencies, call the Mercedes’ 24-hour line.


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